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Access
– Basically, how accessible is the property? The room to
park a vehicle, the distance from vehicle to front door, the availability
of lifts, how many floors the building has, and so on, all have
an influence on access.
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Agent
- Usually another moving company appointed to act as a partner
in your move. The most likely situation is that your mover will
appoint someone at destination to receive your shipment, clear
it through Customs and arrange final delivery. The agent’s
services will be included in your quotation.
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Bill
of Lading - This is your contract with the carrier. It is
your receipt for your goods and the contract for their transportation.
Your signature on this document acknowledges that your goods have
been loaded on the moving van and "released to the carrier".
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Binding
Quote - A guaranteed price based on the inventory.
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Bonded
Warehouse – A warehouse that meets with local Customs
specifications, and allows shipments to be stored pending clearance
by Customs.
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Booker
- The company which you have chosen to be in charge of your move.
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Chargeable
Weight - The weight used by an airline to determine the air
freight charge.
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COD
(Cash On Delivery) - Shipments where customer pays moving
charges at the time of delivery. For COD shipments, payment is
required in cash, banker’s draft or credit card (provided
prior arrangements have been made).
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Consignee
- The person to whom the shipment is to be delivered.
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Container
– A modular steel box (usually 20-ft or 40-ft) for moving
goods securely. Usually used on ships but increasingly linked
to road and rail transport.
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Corporate
Account – Your employer company, which is responsible
for the removal charges.
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Cost
per cubic meter/cubic feet – A rate given on the estimated
space your belongings will fill on a truck /container.
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Cost
per 100 lb. – A rate given on the estimated weight of
your belongings.
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Crate
– A timber case for an overseas shipment (often referred
to as a liftvan).
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Customs
Clearance – Formal inspection procedures carried out
before allowing a shipment into a country.
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CWT
- This abbreviation stands for the rate or charge per 100
pounds.
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Declared
Value – Value the owner declare its goods to be for the
purpose of insurance. This will form the basis of your insurance
cover and it is important that it reflects the value of your belongings.
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Destination
Agent - The moving company appointed to act on your behalf
at destination.
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Export
Wrapping - Method of packing household and personal effects
for transportation overseas. Usually involves heavier and more
specialist materials.
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Full
Container Load (FCL) - A container carrying your belongings
exclusively, with specified move dates as agreed with your mover.
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Full
Cover – Detailed insurance cover, usually includes loss,
theft, fire and breakage, (breakage maybe restricted to items
packed by your professional mover). May carry excess or deductible,
maximum limits on total value or certain types of items, pairs
and set clause, mechanical derangement clause and specific exclusions,
for example money, stamp collection and jewelry. Always read details
carefully.
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Groupage
– Where your shipment will not fill a container, you can
save money by sending it groupage. This means your shipment will
be loaded with others to fill a container. You should pay lower
shipping charges, but delivery will take longer.
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Insurance
Certificate – The official insurance document given to
you by the insurance company. You will need this in the event
of a claim.
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Inventory
– A list of your belongings to be moved or a list of your
belongings in transit or storage.
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Less
than Container Load (LCL) - Where your shipment does not fill
a complete shipping container.
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Liftvans
- A crate used in the packing of your belongings.
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Linehaul
- The charge to move your shipment by road from point of collection
(which could be at the dockside) to its final point of destination.
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Marine
Insurance – Insurance specifically to cover your belongings
whilst in transit over long distances and/or across water by vehicle,
ship or aircraft. The policy will cover specific marine risks.
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Origin
Agent - The moving company appointed to handle your move at
origin.
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Packed
By Owner (PBO) – When you choose to pack your belongings
yourself, either into cartons supplied by the mover or into your
own boxes. Insurance companies often refuse to insure goods packed
by their owners.
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Packers
– Persons in charge of packing, wrapping, loading the goods
at origin and unpacking, unwrapping and unloading the goods at
destination.
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Packing
List – This document lists all the goods that are packed
in a shipment and has 4 main purposes: It is used to check the
goods at all stages of handling; as a receipt, therefore the importance
for the customer of signing for agreement when the goods are collected
and unpacked; as an attachment to the insurance certificate as
it is an evidence that the goods were shipped and their conditions
at the time of packing; for customs clearance as proof of the
goods which are being imported.
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Routing
– The route the shipment will take to the eventual destination
(the route itself as well as the mode of transportation and type
of carrier service).
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Shipper
- The person (customer) whose goods are being moved.
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Storage
In Transit (SIT) - Temporary storage of your household goods
in the warehouse of the moving company, pending further transportation.
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Survey
Visit – To provide you with a quote the moving company
will send a sales consultant to your home to assess the volume
or weight of the goods to be removed.
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Third
Party Services – Some movers offer to arrange / coordinate
additional professional services e.g. Plumbers, House Cleaners,
Waterbed dismantling/assembling, carpenters, maid service.
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Transit
Time – The time indicated between collection and delivery
of your belongings.